Gentech
AI & Automation

AI Agent Development

Quick Answer

We build production AI agents that use your tools, remember context and complete multi-step work — with approval gates, evaluation and cost controls.

AI Agent Development for Real Business Workflows

Most AI pilots stop at a chat window. We build agents that actually do the work: they read from your systems, call the right tools, update records and hand off to a human when the decision matters.

Each agent is scoped to a specific workflow — lead qualification, support triage, research, scheduling or back-office operations — and connected only to the APIs it needs. We add memory, evaluation, observability and approval gates before anything goes live, so you can see what the agent did, why it did it and what it cost.

Typical builds start with one high-value workflow, prove it in production, then expand tool access and autonomy as the evidence improves.

Why It Works

Start with one workflow

Prove value on a narrow, measurable process before expanding autonomy.

Connected to your stack

Agents work inside the CRM, helpdesk, calendar and internal APIs your team already uses.

Guardrails by design

Scoped tools, approval gates and audit trails for actions that cannot be undone.

Observable in production

Every run is traced, evaluated and costed so you can improve it with evidence.

How We Work

1
Workflow audit

Map the current process, decision points, data sources and failure modes.

2
Agent design

Choose the model, tools, memory and approval boundaries; define success metrics.

3
Build and evaluate

Implement the agent, connect systems and test it against real scenarios.

4
Launch and improve

Deploy with monitoring, review traces and expand scope as reliable performance is proven.

Tools & Platforms We Use

OpenAIAnthropic ClaudeLangGraphModel Context ProtocolPythonTypeScriptCloudflare WorkersPostgreSQLRedisOpenTelemetry

Frequently Asked Questions

How is an AI agent different from a chatbot?
A chatbot answers questions. An AI agent takes actions — it can look up a record, update a CRM field, send an email or book a meeting on its own, using the tools you give it.
Can an AI agent connect to our existing CRM and internal tools?
Yes — we integrate agents with HubSpot, Salesforce, Zoho, Google Workspace, internal APIs and most SaaS tools via their APIs or our MCP connectors.
How do you stop an agent from taking the wrong action?
We scope each agent to a narrow, tested toolset and add human-approval checkpoints for anything irreversible — sending money, deleting records or emailing a customer — so it acts within guardrails you define.
How long does an AI agent take to build?
A focused first agent typically takes 4-8 weeks depending on integrations, data access and approval requirements. A production rollout with evaluation and monitoring usually follows a short pilot.
What does an AI agent project cost?
Most first agents fall in the ₹4-12 lakh range depending on tool integrations, data work and compliance. We scope a fixed first phase so you can validate value before expanding.

Industries We Serve With This Service