Gentech
AI & Automation

WhatsApp Chatbot

Quick Answer

Professional WhatsApp Chatbot services by Gentech in Delhi, India. 100+ projects delivered.

WhatsApp Chatbot Services in Delhi

We build official WhatsApp Business API chatbots — for lead capture, order updates, appointment booking, and customer support — that reach customers where hundreds of millions of Indians already are. Bots are grounded in your business data via RAG so answers are accurate, with a clean handoff to a human agent whenever a conversation needs one.

Frequently Asked Questions

Do we need WhatsApp Business API approval, or can you get that for us?
We handle the WhatsApp Business API setup and approval process, through a Meta Business Solution Provider, as part of the build — you don't need to navigate Meta's approval process yourself.
Can the bot send order updates and appointment reminders, not just answer questions?
Yes — we set up template messages for order status, appointment reminders, and other proactive notifications, a core WhatsApp Business API use case.
What happens when a customer asks something the bot can't answer?
The conversation is handed off to a human agent with full context of what's been discussed, so the customer doesn't have to repeat themselves.

Industries We Serve With This Service