Gentech
AI & Automation

Voice AI

Quick Answer

Voice bots, IVR, and AI call agents that talk to your customers 24/7.

Voice Bots & AI Call Agents

We build conversational voice agents that answer inbound calls, qualify leads, and complete workflows over the phone. Natural-sounding speech, real-time transcription, and seamless handoff to human agents.

Frequently Asked Questions

Does the voice bot sound robotic, or natural?
We use modern text-to-speech models that sound natural, not the robotic IVR voices you might be used to — most callers can't immediately tell they're speaking to AI.
Can it handle Hindi or regional languages, not just English?
Yes — we support multi-language voice AI, including Hindi and major regional languages, depending on the use case.
What happens if the caller wants a human?
The bot recognises the request, or a low-confidence situation, and transfers the call live to a human agent, with a summary of the conversation so far.