Gentech
AI & Automation

Chatbot Development

Quick Answer

Professional Chatbot Development services by Gentech in Delhi, India. 100+ projects delivered.

Chatbot Development Services in Delhi

We build custom chatbots for websites, WhatsApp, and internal tools — from simple FAQ bots to AI assistants grounded in your own product data via RAG. Each bot is trained on your content, not generic internet text, and hands off to a human the moment a query goes beyond what it can safely answer.

Frequently Asked Questions

Will the chatbot make up answers about our business?
No — we build on Retrieval-Augmented Generation, so the bot only answers from your actual documents, product data, and FAQs, and says it doesn't know rather than guessing.
Can the chatbot hand off to a human agent?
Yes — you set the triggers (a keyword, low confidence, or an explicit request), and the conversation is handed to your support team with full context, no repeated questions.
How long does it take to launch a chatbot?
A focused FAQ or lead-capture bot typically launches in 2-3 weeks; a RAG-grounded assistant trained on your full knowledge base takes 3-5 weeks depending on how much content needs preparing.