Gentech
Industry Focus

E-Commerce Solutions

RAG chatbots, recommendation engines, and multi-vendor platforms

AI & Software for E-Commerce

We help e-commerce brands in Delhi, Gurgaon, and beyond reduce support costs and increase conversions with AI-powered shopping experiences. Our RAG chatbots resolve 80% of customer queries automatically, and our recommendation engines boost average order value by 25%.

Common Challenges

  • Customer support queries spike during sales, overwhelming small teams
  • Product return rates eat into margins — better pre-purchase guidance needed
  • Multi-vendor marketplaces struggle with inventory and order management
  • Personalisation is manual or non-existent, hurting conversion rates

Services We Recommend for E-Commerce

Generative AI & RAG Chatbots

Custom RAG-based AI systems, chatbots, and intelligent automation tools trained on your business data.

Chatbot Development

Professional Chatbot Development services by Gentech in Delhi, India. 100+ projects delivered.

Web Development

Scalable, high-performance web applications designed for growth, speed, and real business impact.

Mobile App Development

Fast, reliable mobile apps with seamless user experience and strong backend architecture.

SaaS Development

Professional SaaS Development services by Gentech in Delhi, India. 100+ projects delivered.

API Integration

Professional API Integration services by Gentech in Delhi, India. 100+ projects delivered.

SEO Services

Rank higher on Google, earn more organic traffic, and turn search visibility into qualified leads — without shortcuts that risk a penalty.

Google Ads Management

Search, Shopping, Performance Max, and YouTube campaigns built to lower cost-per-lead every month, not just spend the budget.

Meta Ads Management

Facebook and Instagram campaigns built around creative that stops the scroll and a pixel that actually tracks the leads it drives.

Digital Marketing Services

SEO, AEO, GEO, and paid media on Google, Meta, and LinkedIn — run as one coordinated strategy, not six disconnected vendors.

Case Studies

E-Commerce • RAG Chatbot

E-Commerce Brand Resolved 80% Queries Automatically

A Gurgaon-based e-commerce company was spending ₹4L/month on repetitive support queries.

FAQ — E-Commerce

What platforms do you integrate with?+

Shopify, WooCommerce, Magento, and custom platforms. Our RAG chatbots connect to your product catalog, order database, and return policy for instant, accurate answers.

How long does a typical e-commerce AI implementation take?+

A basic RAG chatbot can be deployed in 2 weeks. A full platform with recommendations, multi-language support, and analytics takes 4-6 weeks.