Gentech
Blog Category

AI Chatbots

Building and deploying AI chatbots for customer support, sales, and WhatsApp.

25 Jun 2026 8 min

How to Build an AI-Powered WhatsApp Chatbot

A practical walkthrough of building a WhatsApp chatbot on the official Business API — from setup to handoff logic.

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18 Jun 2026 7 min

How AI Chatbots Are Transforming Customer Support

From instant first response to 24/7 coverage — how AI chatbots are changing what businesses can promise their customers.

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RAG chatbot resolving e-commerce customer support queries
10 May 2026 8 min

RAG Chatbots for E-Commerce Support — Complete Guide 2026

How RAG chatbots are transforming e-commerce customer support with 80%+ auto-resolution rates.

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